Frequently Asked Questions

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To make a reservation, simply visit our website and click on the "Reservations" tab. Fill in the required information, including date, time, pick-up location, and destination. Our system will guide you through the booking process.

We offer a variety of high-end vehicles, including:

• 2019 Cadillac Escalade
• 2023 Cadillac Escalade
• 2022 Cadillac XTS sedan
• 2023 Suburban Lt
• 2021 Custom Presidential Mercedes Benz Sprinter Van
• 2022 Mercedes Benz S580 Sedan (available soon)

While we cannot guarantee a specific vehicle, we will make every effort to accommodate your preferences. Please mention your preferences during the reservation process, and we will do our best to fulfill your request.

To modify or cancel your reservation, please contact our customer service team directly. We will assist you in making the necessary changes or cancellations based on our policies.

Yes, all our chauffeurs are highly trained professionals with the necessary licenses and certifications. They undergo thorough background checks and possess extensive experience in providing top-notch service.

We prioritize the safety and well-being of our customers. Our vehicles undergo regular maintenance and inspections to ensure they are in optimal condition. Additionally, our chauffeurs adhere to all safety regulations and follow safe driving practices.

Yes, we offer various additional services and amenities to enhance your experience. These may include Wi-Fi, refreshments, special occasion decorations, and more. Please let us know your specific requirements during the reservation process, and we will accommodate your requests to the best of our ability.

We primarily serve the Northern Virginia area. However, we also provide transportation services to nearby regions and can discuss additional locations based on your specific needs.

We accept various payment methods, including major credit cards and online payment platforms. Payment details will be provided during the reservation process, and our secure payment system ensures the confidentiality of your information.

We understand that delays can occur, and we monitor flight statuses and event schedules. In the event of a delay, our team will adjust your reservation accordingly to ensure a seamless experience.